livestep - AI solutions for automated customer communication
Security & data protection

Your strategy stays your strategy.

You trust us with your company’s most valuable data. Here’s how we handle it – in concrete terms.

Your data does not train our AI.

Strategies, personas, documents and tracking – everything you maintain in livestep is for you and your team only. We do not use your content to train generative models or share it with third parties for model improvement.
01
AI processing

AI processing. In the EU only.

  • Multiple AI models are processed exclusively within the EU.
  • EU server locations – aligned with GDPR and European requirements.
  • No transfer of data to AI providers outside the EU for processing.
02
Data separation

Only you see your data – nobody else.

  • Technical isolation between tenants
  • Access only for authorised roles and accounts
  • Access and storage over encrypted connections
03
Infrastructure

Built on one of the world’s
most secure foundations.

  • AWS with established physical and organisational safeguards
  • High availability, monitoring and backups
  • Encryption at rest and in transit
  • ISO 27001
  • SOC 2
  • ISO 27017/27018
04
GDPR & compliance

GDPR-ready. DPA in one click.

  • Meets the requirements of Art. 28 GDPR
  • Legal texts and evidence for your compliance team
  • Purpose-bound processing – no unrelated use
Overview

Security at a glance

The essentials – in one place.

No AI training

Your content is not used to train generative models.

EU hosting

Processing and hosting in the EU – with GDPR in mind.

Tenant isolation

Strict logical separation of data and environments per customer.

AWS infrastructure

Proven cloud security, certifications and operations at enterprise level.

DPA in one click

Data processing under Art. 28 GDPR, clearly documented.

Encryption

Protection of your data in transit and at rest – consistently encrypted.

Still open questions about security?

We’re happy to answer in person – no sales pitch.
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects