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Security at livestep

Moving forward with confidence

You use AI solutions that process important business data. That’s why you need a platform you can trust. Our security architecture protects your information reliably – built on modern technology, transparent processes and a fully EU-hosted infrastructure.
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Your trust, our responsibility

Secure AI solutions from livestep

Every AI solution we provide is developed and operated according to strict security standards. We combine modern cloud security, clean access controls and clear technical protection concepts that reliably safeguard your company against unauthorized access, data loss and manipulation.

AI solutions with a technical shield

Our systems protect your data through modern cloud security mechanisms, encrypted communication and strict access controls. All AI models and components run on an isolated and hardened infrastructure secured by monitoring, logging and clear security policies. This ensures your AI solution remains stable, protected and always available.

Secure processing & clear control

Generated content and responses are also protected. Our systems review model inputs and outputs, minimize risks such as misinterpretations or unwanted behavior, and ensure consistent, traceable results. All operations are handled entirely by livestep – including administration, oversight and regular security updates.

Certified data center.
Data storage exclusively in the EU.

Your data stays in Europe – inside data centers with certified security. We rely exclusively on ISO-certified environments and modern cloud infrastructure within the EU to ensure the highest technical and legal standards.

ISO 27001

Ensures the highest information security standards in the data center.

ISO 27017

Covers cloud-specific security standards for protecting cloud services.

ISO 27018

Defines special controls for protecting personal data in the cloud.

Security tailored to your business

We rely on modern technologies, clear technical guidelines and consistent security checks. All systems are monitored, logs are evaluated and risks are identified at an early stage.

Secure data storage

Guaranteed processing and storage in certified EU data centers

Access protection

Roles, permissions and controlled interfaces

Secure infrastructure

Hardened systems, encrypted data paths, monitoring and logging

Our compliance mission statement

Our security processes are based on clear standards. We work according to defined policies, review systems regularly and document all security-relevant operations in full. This ensures your AI solution remains consistent, traceable and protected.
At livestep, we commit to following clear, documented procedural policies across all our cloud processes, regularly reviewing and updating them. With clearly defined roles and responsibilities, we ensure every team member understands and takes their cloud security duties seriously. Additionally, designated compliance officers continuously monitor adherence to compliance requirements to maintain a high standard of data protection and information security.
We rely on comprehensive procedures for risk identification and assessment, especially for cloud services. All necessary measures to protect the integrity, confidentiality and availability of data are consistently implemented, including strict access controls to ensure only authorized individuals can access sensitive data. Encryption of sensitive data during transfer and storage, as well as physical and virtual security measures, help us safeguard our data and IT infrastructures. Regular security evaluations and vulnerability analyses ensure the continuous improvement of our cloud services.
We place great importance on ensuring that our employees stay informed and trained on the latest security and privacy practices. Regular audits and assessments confirm compliance and help continuously improve our security measures. Our improvement processes are designed to optimize the security, performance and availability of our cloud services to meet the highest quality standards.
Customer feedback is highly valuable to us and helps us continuously improve our services. We ensure that our external partners meet our high security and data protection standards. We also guarantee compliance with data protection laws by systematically obtaining and documenting all required consents, allowing us to maintain transparent and effective privacy practices.
Effective incident management and reporting are essential for responding quickly and appropriately to security incidents and data breaches. We constantly develop and test our response plans to be prepared for unexpected events and to ensure operational continuity. These measures are a core part of our commitment to the security and long-term stability of our services.

On the safe side of technology

For us, security means not only protection against attacks – but also robustness, stability and a platform that works reliably in everyday use. All systems are continuously monitored and supported by advanced cloud security mechanisms. Regular checks and updates ensure your AI solution always benefits from the latest technical protections.

Always monitored – around the clock

Our platform continuously monitors all security- and performance-relevant parameters – not just availability. Through proactive monitoring, we detect early when load spikes, unusual activity or performance bottlenecks occur. Irregularities are automatically analyzed and prioritized so we can intervene before they impact your operations.
Daniel Bracht
What happens next

Let’s talk about the security of your AI solution

What requirements apply in your company?
We advise you personally and show you what a secure AI solution could look like for you.
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