livestep.ai - KI Chatbot
Move forward with confidence

Trust and Security
at livestep.ai

For optimal performance, your AI solution holds extensive knowledge and also requires protection against unauthorized access. With the livestep.ai platform, your data is always secure and managed in compliance with GDPR.
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Your Trust, Our Responsibility

Secure AI Solutions by livestep

An AI solution must be protected from threats like any other IT system (Cyber Security). Additionally, it must resist manipulation attempts and avoid being misled into making unwanted statements (Content Security).

AI Solution with Cyber Shield

We protect you with a comprehensive package of cybersecurity measures against a wide range of threats. Using advanced security technologies, we ensure that your AI solution, your data, and your digital space remain secure. To enhance our commitment to top-notch security, we continually invest in improving our security infrastructure and protocols, following the latest standards and recommendations for cloud services.

Secure Content, Positive Representation

Your livestep.ai solution ensures content security that represents your business appropriately in all chat scenarios. Every statement is free of discrimination, respectful, and neutral. This guarantees that all interactions reflect your company’s positive image. For off-topic or provocative questions, our chatbot politely steers the conversation back on track. Trust in an AI solution that prioritizes content security and respect in every interaction, strengthening your brand.

Certified Data Center.
Data Hosting Exclusively in the EU.

The entire livestep.ai infrastructure is hosted in data centers within the EU. Hosting in the EU not only ensures maximum availability but also compliance with strict European data protection regulations (GDPR).

ISO 27001

Ensures the highest information security standards in the data center.

ISO 27017

Covers cloud-specific security standards for protecting cloud services.

ISO 27018

Represents specific measures to protect personal data in the cloud.

Highest Standards for Your Security

Your data is in the best hands with us – security is a top priority at livestep.ai. We combine cutting-edge technologies with the highest data protection standards to provide you with a reliable and secure environment for your applications.

Secure Data Storage

Advanced protection mechanisms like encryption and access controls ensure your data is always safe.

Data Protection Compliance

Full GDPR compliance – for you and your customers.

Reliable Infrastructure

Stability and high availability, even with growing demands.
SafeAI - by livestep
SafeAI - by livestep

Secure AI Solutions
for SMEs

Data security and protection are more than buzzwords for us – they are the foundation of our AI solutions. With SafeAI, livestep.ai offers AI tools specifically designed for SMEs that meet the highest security standards:

  • Data Protection Compliance: We ensure strict adherence to GDPR and other local and international data protection regulations.

  • Hosting in Germany: Your data remains secure through hosting on German servers with the highest protection level.

  • High-Standard Encryption: End-to-end encryption ensures sensitive information is protected during transmission and storage.

  • Flexible Operation of LLMs: Our self-hosted language models are securely operated and hosted by livestep.ai. Optionally, we also integrate LLMs hosted directly in your infrastructure for maximum control and flexibility.

Our Compliance Mission Statement

The following security and privacy standards at livestep form the foundation of our compliance with GDPR, HIPAA, and SOC 2 as key standards for protecting the data entrusted to us:
At livestep, we are committed to following clear, documented procedural guidelines in all our cloud processes, which are regularly reviewed and updated. By clearly defining roles and responsibilities, we ensure that every member of our team understands and takes their cloud security duties seriously. Additionally, specifically designated compliance officers continuously monitor adherence to our compliance requirements, ensuring a high standard of data protection and information security.
We implement comprehensive procedures for risk identification and assessment, particularly in cloud services. All necessary measures to protect the integrity, confidentiality, and availability of data are consistently executed, including stringent access controls to ensure that only authorized individuals can access sensitive data. The encryption of sensitive data during both transmission and storage, as well as the implementation of physical and virtual security measures, help us protect our data and IT infrastructures. Regular security assessments and vulnerability analyses assist us in continuously improving the security of our cloud services.
We place great emphasis on ensuring that our employees are consistently informed and trained on the latest security and privacy practices. Regular audits and assessments of our processes confirm compliance with our guidelines and help us continuously improve our security measures. Our improvement processes are specifically designed to optimize the security, performance, and availability of our cloud services, ensuring the highest quality standards.
Feedback from our customersis very important to us, helping us continuously improve our services. We ensure that our external partners meet our high security and privacy requirements. Additionally, we guarantee compliance with privacy regulations through systematic collection and documentation of the necessary consents, enabling us to make our privacy practices transparent and effective.
Effective incident management and reporting are essential for responding quickly and appropriately to security incidents and privacy breaches. We continuously develop and test our response plans to be prepared for unexpected events and to maintain operational continuity. These measures are integral to our commitment to the security and long-term stability of our services.

On the Safe Side of GDPR

Data privacy is essential for your business, and our AI platform is designed to ensure it. We only collect data necessary for its intended purpose and adhere to strict purpose-binding principles. Our platform supports access, correction, and deletion of data in accordance with GDPR, with all privacy processes managed by qualified personnel. A certified auditor acts as a data protection officer to oversee compliance. We regularly train our staff on privacy matters and ensure our business partners act in compliance with GDPR. Data breaches are proactively addressed, and compliance audits are continuously conducted to ensure the protection of personal data.

24/7 Monitoring: Systems Always in View

With livestep, you can rely on round-the-clock monitoring of your systems. We ensure continuous availability and performance monitoring of your AI solution. Our process monitoring ensures smooth operations and rapid problem resolution. Trust monitoring that misses no outage and ensures robust systems. With livestep, your AI solution is always in good hands. We also leverage automated analysis and reporting systems that respond to anomalies and potential threats in real-time. Additionally, we use insights from monitoring to continuously enhance our cybersecurity and privacy prevention measures.
Dr. Florian Lang
Next Steps

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AI has sparked a wave of transformation. The possibilities are vast. Our chatbot represents one of the options with the greatest potential and immense flexibility.

What use case will you solve with it?
Get in touch, we’ll be happy to advise you.
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