livestep - AI solutions for automated customer communication
About us

Experience that became
a platform.

We are not an AI startup that invented Brand Intelligence in a slide deck. We have lived it for 30 years. With real companies, real challenges, and real decisions.

> 600

Customer projects

30+

Years of experience

> 700

Business customers
Not an AI garage.<br/>30 years in the field.

Not an AI garage.
30 years in the field.

Most AI platforms come from the lab. livestep comes from real-world practice. Since 1996 we have worked with mid-sized companies to strengthen their market position through digital strategy, communication, and analytics.

At one point, a pattern became obvious: the real problem was rarely a missing tool. It was missing knowledge. About the market. About customers. About what is actually happening beyond dashboards and gut feel.

livestep is the answer to that. Built by people who have seen this challenge up close for three decades.

Where we come from.
Where we are going.

Two statements that explain what we do today—and what we want to achieve by 2027.
Mission

Give companies the knowledge that makes real market decisions possible.

No guesswork, no flying blind. We make visible what customers really think, what competitors really do—and what follows from that in practice. For everyone on the team, not just data specialists.
Vision

The first port of call for market-based decisions in the German mid-market.

Large enterprises have research departments and seven-figure market intelligence budgets. Mid-sized companies deserve the same foundation—without the same overhead. That is what we are building with livestep.

The story behind livestep.

What began as an agency became a platform. Every step along the way sharpened our view of marketing, technology, and decisions.
1996

Founded

The agency is founded in Germany, focused on digital communication and web development for mid-sized companies.
2004

Hosting & infrastructure

Build-out of proprietary hosting services. First projects in automated customer communication. The technical foundation keeps growing.
2016

livestep.one

The first platform emerges from agency practice. What started as an internal tool for client projects becomes a standalone product.
2022

New headquarters

Founding of livestep ApS in Denmark. International setup and clear focus on AI-supported solutions. The agency mindset shifts to a product mindset.
2023-2025

AI in practice

First AI products go live with business customers. Insight from hundreds of projects: the core problem is not automation. It is missing knowledge about how companies are actually perceived.
2026

The platform

Knowledge Hub, Analysis, AI visibility, Decisions, AI Copilot. livestep becomes a Brand Intelligence platform - built from 30 years of practice for companies that want to know what the market really thinks about them.

The team behind the platform.

Daniel Bracht leads the platform—with international agency and product experience and a clear focus on market intelligence for the mid-market.
Daniel Bracht
Founder & Managing Director

Daniel Bracht

Almost 30 years in digital agency work. Develops livestep with a clear goal: making market intelligence accessible to mid-sized companies. Lives and works in Denmark. Fjerritslev, North Jutland

Built on what we truly know.

The platform did not emerge in a vacuum. It is the result of years of practice with companies from industry, the mid-market, and B2B—their questions, missteps, and needs are what made livestep possible in the first place.
Bissantz
Regnauer
TKP
IOS
HUSQVARNA
HSP
Bantleon
Gallick
HOREX
FUCHS Umwelttechnik
ALDI Süd
BOSCH
FUCHS Umwelttechnik
Erhardt Markisen
Sparkasse
3s.tax
Porsche
SZP
SZP
Sonation

We know the market
because we have worked in it.

No investor story, no pivot out of thin air. livestep is the logical consequence of 25 years of questions our customers could not answer—and neither could we, because the right tools were missing.
What happens next

Talk to us with no obligation

In a short conversation we answer your questions about livestep—whether you have a concrete project or are just getting oriented.
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects