livestep.ai - KI Chatbot
We Automate, Digitize, and Scale – With Heart and Mind.

About livestep: AI With Strategy. Without Complexity.

We believe technology is not an end in itself. Our goal is to make processes more efficient, relieve people’s workload, and enable sustainable growth. Through practical digitization, smart automation, and artificial intelligence that delivers real value – tailored for SMEs and implemented by international expert teams.

Founders

Founders Florian Lang and Daniel Bracht created livestep.ai, an innovative platform that supports businesses with tailored AI-powered solutions in marketing, sales, and customer service, paving the way for digital transformation.
Florian
Dr. Florian Lang
Co-Founder, AI Lead, Commercial Director
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Florian loves simplifying complex matters. Why perform a task manually when it can be automated? And why not eliminate the task entirely?

As managing director of a fully digitalized audit and consulting firm, then as a partner and finally COO at an international professional services firm, he lived this passion.

Florian Lang is a pioneer of AI in business informatics, having published a book in 2008 based on his research into knowledge-based AI bots. Since then, he has successfully introduced automation solutions to companies.

As AI Lead at livestep.ai, Florian brings his expertise in AI, automation, and management to the development of our products. His diverse background uniquely enables him to combine creative technological problem-solving with process understanding and compliance orientation.

Privately, Florian lives with his family in beautiful Nuremberg, enjoying nature on his mountain bike.
Daniel
Daniel Bracht
Co-Founder, Managing Director, Technical Director
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For over two decades, I have been supporting companies in their digital transformation — from architecting complex platforms to developing intelligent, AI-based systems.

In 1996, I founded my first company in the field of IT and software solutions. In 2004, I expanded the business to include hosting and infrastructure services, covering the operation, maintenance, and scaling of demanding system landscapes. Over the years, I’ve been responsible for a wide range of projects — for owner-managed SMEs as well as international corporations such as Porsche, Aldi Süd, Husqvarna, and Müller Drogeriemarkt.

Today, my clear focus is on developing intelligent, AI-powered automation solutions. I design and implement systems that optimize processes, support decision-making, or generate content — seamlessly integrated into existing digital ecosystems.

One key advantage: my deep technical understanding from over 40 years of development experience — combined with hands-on expertise in integrating applications, interfaces, and system architectures (including e-commerce platforms, CRM, ERP, and payment systems). This breadth enables me not only to design AI solutions but to build them in a way that makes them performant, secure, and economically viable in real business processes.

I have been programming since I was eight years old — and with genuine passion. For me, technology is not an end in itself but a tool for concrete, effective problem-solving.

Today, I live with my family in Denmark — a bit off the beaten path, surrounded by nature. We manage our land based on permaculture principles, grow our own fruits and vegetables, and enjoy a slower-paced rural life. This grounded lifestyle gives me balance and clarity — and it also shapes my work: efficient, sustainable, and well thought-out.

We Make Digitization, Automation, and AI Work for You

We support companies in digitizing their processes, intelligently automating routine tasks, and leveraging the value of AI profitably. Without unnecessary complexity – with clear strategy, scalable implementation, and a focus on the people who work with it every day.

Digitization

Modernize processes, connect systems, and utilize data effectively – for greater efficiency and transparency in your business.

Automation

Delegate routine tasks smartly, relieve employees, and accelerate workflows – securely, reliably, and cost-effectively.

Artificial Intelligence

AI solutions that truly help – from text processing and forecasting to customized assistance systems.

International Implementation

Global development teams managed from Germany – fast, flexible, and cost-efficiently executed.
Locations

Where we find inspiration

For us, our locations are more than just workplaces. Between business and technology, people and nature, these places have become beloved homes for us and our families.
Nuremberg

Germany

Livestep.one GmbH & Co. KG, based in Nuremberg, is the sales and consulting unit of the livestep group. Here, we work together with our customers to create visions for their future and practical solutions to implement them directly. Bavaria combines economic strength with quality of life, providing us with an ideal, tech-friendly environment.
Denmark

Denmark

Livestep.one ApS, based in Agger, is our development and innovation hub amidst the rugged and beautiful Danish coastal landscape. Endless nature combined with excellent infrastructure for tech companies offers our developers the perfect environment to breathe, be creative, and focus on realizing ambitious projects.

These customers trust livestep

We successfully support companies of various sizes – for example, these:
Bissantz
Regnauer
TKP
IOS
HUSQVARNA
Bergers & Partner
Bantleon
Gallick
FUCHS Umwelttechnik
Sonation
…and have been for 30 years.

The AI wave has brought many new providers and solutions to the market. Our offerings in digitalization have also expanded
– and you benefit from 30 years of full-service expertise.
About Us

The history of livestep

Web agency, development hub, AI lab. Over the course of its history, livestep has undergone an exciting evolution. Our driving force has always been satisfying our customers through close collaboration and providing suitable solutions to support their growth path with our digital innovations.
2024
  
Proactive Chatbots

AI that not only talks but also acts

In many companies, AI chatbots are already in use. Requirements are evolving toward action-oriented AI that takes over user tasks and interacts with systems. The livestep.ai platform is the foundation for proactive chatbots and can now integrate with over 3,000 systems.
2023
  
Knowledge Management, Customer and User Support

The smarter AI Chatbot

Livestep customers got to know ChatGPT and wanted their own AI to make company knowledge more accessible and revolutionize support, customer, and user service. The livestep.ai chatbot meets this need.
2022
  
Location in Denmark

Livestep.ai goes international

Over the years, demand increasingly shifted toward integrated processes and automation on the internet. The general availability of groundbreaking AI solutions was on the horizon. Livestep.ai established a location in Denmark and moved its development department to Agger.
1996
  
Founding of the first company

Founded as a web agency

Three years after the internet became globally available, Daniel Bracht founded his internet agency under the name newmediapark. After an initial growth phase, the company was renamed livestep and has since successfully supported companies of all industries and sizes in their digitalization and online presence.
Our Values

Human Friendly Automation

All technology, automation, and AI exist to serve people and their environment. The implementation of AI is guided by the fundamental principle of serving people in the company. Only ethical, discrimination-free, and truth-seeking use of AI leads to the best economic results.

Simple

The world is complex enough. We make it a bit simpler.

Human

Technology serves people. Not the other way around.

Ethical

Our AI technology serves the common good. AI ethics are essential.

Secure

IT security and data protection are essential. Protected and GDPR-compliant.
Dr. Florian Lang
What’s next

Schedule a consultation

AI has created a true wave of transformation, with numerous application possibilities. Our chatbot is one of the options with the greatest potential and immense flexibility.

What use case will you solve with it?
Contact us for advice.