livestep.ai - AI solutions for automated customer communication
For service, sales & support

AI solutions for automated customer communication

With AI chatbots, AI telephony, and intelligent workflows, livestep supports your customer communication around the clock. Recurring inquiries are handled automatically, requests are captured reliably, and teams are noticeably relieved — simple, scalable, and without IT overhead.

This leaves more time for personal conversations, individual advice, and real relationships.

  • Reliable availability & more time for personal advice
  • Available 24/7 — without additional staff
  • GDPR-compliant in Germany
  • Quick to get started for SMEs & mid-sized businesses
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Communication is what matters most.
We create space for it.

Communication is the most important part of every customer relationship. It builds trust, closeness, and understanding — and deserves full attention. At the same time, many recurring communication and administrative tasks need to be handled reliably in everyday business. livestep automates exactly these tasks and the related communication — via chat, phone, and intelligent workflows. This way, routine runs quietly in the background while people have time for real conversations, individual needs, and personal relationships. We create space for that — every day.
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AI that simplifies communication and relieves teams

Communication deserves attention — routine can be automated. Our AI solutions help you take over recurring communication and task-related processes, structure workflows, and handle inquiries efficiently. This relieves your team and creates space for personal conversations, individual needs, and real relationships.

AI Chatbots

The AI chatbot automatically handles recurring inquiries, delivers fast responses, and supports users right from the first interaction. This shortens response times, reduces manual effort, and improves the overall quality of communication in everyday operations.
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AI Phone Assistant

The AI phone assistant answers calls at any time, handles standard inquiries automatically, and routes complex cases to the right person. This ensures no calls go unanswered and significantly reduces the burden on your team.
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AI Agents

AI agents handle internal tasks such as data entry, workflows, or standard processes — independently and around the clock. This reduces manual effort, accelerates operations, and creates more structure in day-to-day business.
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AI Web-Insights

With AI Web-Insights, you receive clear, automated evaluations of your website’s performance—without dashboards, without manual analysis. The AI summarizes your Matomo data in a way that lets you instantly see what’s working, where issues arise, and which actions should be prioritized. This helps you make better decisions and save valuable time in your daily operations.
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These companies trust livestep

We develop web solutions for companies of all sizes – from mid-sized businesses to market leaders.
Bissantz
Regnauer
TKP
IOS
HUSQVARNA
HSP
Bantleon
Gallick
HOREX
FUCHS Umwelttechnik
ALDI Süd
BOSCH
FUCHS Umwelttechnik
Erhardt Markisen
Sparkasse
3s.tax
Porsche
SZP
SZP
Sonation
…and we’ve been doing it for many years.

Digitalization and automation aren’t new – certainly not for livestep. AI is the next evolutionary step.
Our Mission

We automate communication. For real conversations.

Our mission is to give companies time for real conversations. We simplify and automate communication so people can spend more time with people.
Recurring communication is handled by AI – via chat and phone. Questions are answered instantly, calls are picked up, and requests are reliably captured without constantly interrupting employees.

Our mission is to give companies time for real conversations. We simplify and automate communication so people can spend more time with people.

More volume, more channels, more availability – without additional effort or new staff.

  • Available 24/7, even during peak times
  • Consistent quality as usage grows
  • Scalable without a technical project
Data protection and security are built in from day one – for reliable and compliant operation.

Reaching your goals together with our partners

Based on our own technology and together with leading software partners, we implement the web solutions and AI solutions your company needs now. Thanks to the extensive experience of our international development team, we create a future-proof and scalable foundation for your digital platforms.
AWS
Shopware
WordPress
OpenAI
Contentful
Hubspot
Stripe
Shopify
Zendesk
Confluence
Zapier
Magento
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Next step

Have questions? Get in touch – no obligation

In a short conversation, we’ll answer your questions about AI solutions, automation and modern customer communication. Whether you’re planning a specific project or just exploring options, we’re happy to help you find the right next step.
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