livestep.ai - AI solutions for automated customer communication
Pricing & Plans

Find the right AI plan for your business
– fully managed as a Managed Service

Our pricing is transparent, fair, and tailored to the needs of small and medium-sized businesses. You don’t get software you have to build yourself. We plan, implement, and operate your AI solution for you – whether it’s an AI chatbot, an AI phone assistant, or custom automation.

  • Fully implemented for you – we take care of the complete setup
  • AI training included – with your content & processes
  • Continuously optimized – so your AI keeps getting measurably better
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Pricing & Plans

AI Chatbot

Choose the plan that suits your business and get started without technical effort. Our AI chatbots handle customer inquiries 24/7, reduce team workload and improve service quality – fully GDPR-compliant and provided as a managed service.

Starter

The ideal entry point into automated customer communication.

Perfect for businesses wanting to automate simple inquiries and provide 24/7 information – without technical effort.

€199 per month
€299 setup (one-time)

Features
  • AI chatbot incl. knowledge base for 1 domain with up to 50 subpages
  • Knowledge base built from your own documents (PDF, Word, text files) with up to 100 MB upload volume
  • 1,000 messages/month
  • 1 language
  • 24/7 FAQ responses
  • 1 calendar for appointment booking
  • Chat reports & insights
  • GDPR-compliant processing on German servers
  • Setup & configuration
  • AI Training with your content
  • Ongoing optimization
Get started

Growth

The powerful plan for growing communication needs.

Ideal for businesses wanting to automate consulting, qualify leads and support customers across multiple channels.

€349 per month
€499 setup (one-time)

Features
  • AI chatbot incl. knowledge base for 1 domain with up to 350 subpages
  • Knowledge base built from your own documents (PDF, Word, text files) with up to 1 GB upload volume
  • 5,000 messages/month
  • 5 languages
  • Feedback system
  • Callback tool, 10 calendars for appointment booking
  • Automatic learning processes
  • Detailed chat reports with insights
  • Setup & configuration
  • AI Training with your content
  • Ongoing optimization
Get started

Enterprise

Maximum flexibility for individual communication processes.

For companies with complex requirements, multiple teams or international audiences. Fully customizable.

from €799 per month
from €999 setup (one-time)

Features
  • AI chatbot incl. unlimited subpages, domains & languages (up to 170)
  • Knowledge base built from your own documents (PDF, Word, text files) starting at 5 GB upload volume
  • 20,000 messages/month
  • Third-party API integrations
  • Callback tool, feedback system
  • Unlimited calendars for appointment booking
  • SLA options & priority support
  • Automatic learning processes
  • Detailed chat reports with insights
  • Setup & configuration
  • AI Training with your content
  • Ongoing optimization
Get in touch
All prices excl. VAT. No minimum contract term – cancellation period 4 weeks to the end of the month.
Pricing & Plans

AI Voice Assistant

Choose the right plan and get started without technical effort. Our AI Voice Assistant answers calls professionally 24/7, handles common inquiries, books appointments directly into your calendar and forwards callback requests – GDPR-compliant and fully managed.

Starter

The ideal start: instant reachability without a call center.

Perfect for businesses wanting to automate incoming calls, book appointments and reduce team workload.

€179 per month
€299 setup (one-time)

Features
  • 1 AI voice assistant
  • 1 dedicated phone number (Germany, France, United Kingdom, Italy, Switzerland)
  • 300 included call minutes
  • €0.15 for each additional minute
  • 1 domain for LIVE web search
  • 3 call forwards
  • 1 calendar for appointment booking
  • Call notes via email
  • GDPR-compliant processing on German servers
  • Setup & configuration
  • AI Training with your content
  • Ongoing optimization
Get started

Growth

The powerful plan for growing teams.

Ideal for businesses with higher call volumes, more calendars and multiple knowledge sources for live phone responses.

€399 per month
€499 setup (one-time)

Features
  • 1 AI voice assistant
  • 1 dedicated phone number (Germany, France, United Kingdom, Italy, Switzerland)
  • 1,000 included call minutes
  • €0.15 per additional minute
  • 5 domains for LIVE web search
  • 10 call forwards
  • 5 calendars for appointment booking
  • Call notes via email
  • GDPR-compliant processing on German servers
  • Setup & configuration
  • AI Training with your content
  • Ongoing optimization
Get started

Enterprise

Maximum automation without limits – for organizations with high demands.

Ideal for high call volumes, many calendars/forwards and custom integrations or security setups.

€899 per month
from €999 setup (one-time)

Features
  • 1 AI voice assistant
  • 1 dedicated phone number (Germany, France, United Kingdom, Italy, Switzerland)
  • 3,000 included call minutes
  • €0.15 per additional minute
  • 20 domains for LIVE web search
  • Unlimited call forwards
  • Unlimited calendars for appointment booking
  • Third-party/REST API integrations (on request)
  • Priority support & SLA options
  • Setup & configuration
  • AI Training with your content
  • Ongoing optimization
Get in touch
All prices excl. VAT. No minimum contract term – 4-week cancellation period. Outgoing calls billed at €0.06/min. Billing of call minutes is per second.
Pricing & Plans

AI Web-Insights

Choose the plan that fits your business and receive clear, automated evaluations of your website performance – based on your Matomo data and delivered directly via email. No dashboards, no manual analysis, no extra workload.

Starter

The ideal starting point: clarity on your most important website developments.

Perfect for small businesses that want regular, easy-to-understand website reports – without digging through Matomo data themselves.

29 Euro per month
99 Euro setup (one-time)

Features
  • 1 website
  • Weekly AI website reports
  • Easy-to-understand summaries
  • Core metrics & analyses (traffic, visitor trends, session duration, actions, key developments, recommendations)
  • Email delivery to up to 2 recipients
  • GDPR-compliant (data hosted on German servers)
Get started

Growth

The powerful plan for teams and growing online businesses.

Ideal for companies and agencies that need deeper insights and manage multiple websites.

79 Euro per month
149 Euro setup (one-time)

Features
  • 3 websites
  • Weekly or daily reports
  • Easy-to-understand summaries
  • Core metrics & analyses (traffic, visitor trends, session duration, actions, key developments, recommendations)
  • Email delivery to up to 5 recipients
  • GDPR-compliant (data hosted on German servers)
Get started

Enterprise

Maximum flexibility for data-driven organizations.

For companies and agencies managing many websites, requiring tailored reporting, or operating with complex requirements.

159 Euro per month
from 299 Euro setup (one-time)

Features
  • 10 websites
  • Weekly or daily reports
  • Easy-to-understand summaries
  • Core metrics & analyses (traffic, visitor trends, session duration, actions, key developments, recommendations)
  • Customizable analysis focus
  • Email delivery to up to 50 recipients
  • GDPR-compliant (data hosted on German servers)
Get in touch
All prices exclude VAT. No minimum contract term – notice period 4 weeks to the end of the month.

How you get to your solution

Our plans provide a clear pricing structure.
How your solution is set up depends on the specific product.
We make sure everything fits your company — structured, easy to understand, and without unnecessary effort.
01
  

Choose a plan & place your order

You select the appropriate plan for AI Chatbot, AI Phone Assistant, or AI Web Insights and complete your order. This secures your entry — the specific setup follows in the next step.
02a
  

Onboarding for AI Chatbot & AI Phone Assistant

To set up your AI chatbot or AI phone assistant, we collect all relevant information about your business. This includes, for example, typical inquiries, preferred tone of voice, handovers to employees, or opening hours. Based on this information, we tailor the solution specifically to your company.
02b
  

Setup of AI Web Insights

You can use AI Web Insights independently or set it up with our support. Matomo can be connected on your own — alternatively, we assist with setup, configuration, and analysis. You decide how much support you need.
03
  

Setup, testing & go-live

After onboarding or setup, we configure the solution, test it together with you, and make final adjustments. The solution then goes live.
04
  

Usage, support & continuous improvement

During ongoing operation, we are available to answer questions, support adjustments, and help further develop the solution.
Custom AI solutions for efficient processes
Automation & Workflows

Custom AI solutions for efficient processes

We develop tailored AI workflows that process data from various systems, make automated decisions and digitize end-to-end business processes. Ideal for companies wanting to connect consulting, support, sales or internal workflows in a scalable, automated way – GDPR-compliant and professionally managed.

from €13,440
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Your AI solution – fully implemented and managed
Managed Service included

Your AI solution – fully implemented and managed

With livestep, you don’t get a tool you have to set up and maintain yourself. You receive a ready-to-use AI solution that is planned, implemented, and continuously optimized in day-to-day operations by our team.

This ensures your AI works reliably, grows with your business, and delivers lasting value – without any technical know-how required on your side.

  • Concept, setup, and configuration by our experts
  • AI training with your content, processes, and use cases
  • Continuous monitoring and optimization during operation

Customer Testimonials

„Unser Support-Team nutzt die KI von livestep intensiv und wird dadurch schneller und präziser. Die Intelligenz des Systems ist sehr beeindruckend. Ich bin begeistert!”
Dr. Nicolas Bissantz
Dr. Nicolas Bissantz
Geschäftsführer, Bissantz & Company GmbH, Nürnberg
„Unsere Mandanten und Mitarbeiter lieben unseren schlauen Chatbot. SteuerGPT von livestep ist eine tolle KI-Lösung für Kanzleien. Danke!”
Mario Tutas
Mario Tutas
Steuerberater, VIP-Steuerköpfe GmbH, Cuxhaven
„Our AI from livestep truly understands our complex products and provides easy knowledge access 24/7. Amazing!”
Derek Fitzpatrick
Derek Fitzpatrick
CEO, ios Optics, Santa Clara, California

Frequently Asked Questions

After registration, you immediately schedule an onboarding session. We then handle setup, import your content, train the bot and configure everything. Typically, your AI chatbot / AI voice assistant is ready within 3–5 business days.
No. Our service is fully managed. We handle setup, configuration, updates, training and monitoring – you do not need to program anything, just embed a small code snippet on your website.
Yes, anytime. Moving from Starter → Growth or Growth → Enterprise is easy.
No. You stay flexible.
Plans can be canceled monthly with a 4-week notice period.
Yes – they cover all initial work: training, knowledge base setup, technical configuration, test runs, quality assurance and onboarding.
No problem. If your monthly volume exceeds your plan, additional messages are billed automatically at €0.05 per message. We can optionally set up a cost limit to stop the chatbot or issue a warning once your limit is reached – giving you full cost control.
Growth is ideal for medium message volume and standard integrations. Enterprise is recommended for high volumes, custom integrations (CRM/ERP), multiple languages, multiple domains or strict compliance requirements.
Yes. We process all data exclusively on servers in Germany or the EU – fully GDPR-compliant.
No. Your data is never used for external model training. Everything remains isolated and protected.
Still have questions?

Let’s find out which AI solution fits your business.

Whether chatbot, voice assistant or workflow automation – we analyze your use case and recommend the best path forward. Free, non-binding and tailored to your business.
Get in touch