A good chatbot is only as good as its knowledge. That’s why with livestep you can integrate your own documents (PDF, Word, and text files) into your chatbot’s knowledge base – for more precise answers and an AI that truly understands your business.
We don’t rely on a do-it-yourself builder, but provide a managed chatbot service that saves you time and delivers better results.
By using your own documents, you give your chatbot exactly the knowledge that is relevant to your customers, for example:
The content is prepared so your chatbot responds in a contextual, clear, and reliable way – instead of giving generic or inaccurate answers.
Many chatbot solutions rely on no-code tools where you have to do everything yourself: selecting data, structuring content, defining settings, testing, and fine-tuning.
livestep deliberately takes a different approach. You get a fully managed chatbot service.
You provide the content – we turn it into a working AI solution.
One particularly important aspect is crawling your website. Instead of scanning everything indiscriminately, we tailor the crawling process precisely to your website:
The result is a knowledge base that delivers relevant answers, reduces misinterpretations, and significantly improves the quality of conversations.
The best results come from the combination of uploaded documents, carefully selected website content, and professional configuration with ongoing fine-tuning. This makes your chatbot not only informative, but also helpful, persuasive, and conversion-focused.
livestep is designed for small and medium-sized businesses that don’t want to work with complex DIY tools, but still want a high-quality chatbot.
Using your own documents makes your chatbot’s knowledge base significantly stronger. However, the real difference lies in the approach:
You provide the content – we take care of everything else.
The result is not an experimental chatbot, but a reliable AI solution that genuinely supports your business.
