Why Your Phone Service Needs to Get Smarter
Missed calls don’t just cost you revenue—they also hurt your reputation: prospects slip away, your team gets interrupted, and important matters fall through the cracks. That’s exactly where the AI Phone Assistant from livestep.ai steps in, making sure no call goes unanswered—without expensive call centers or extra staff.
Key Features at a Glance
- 24/7 Availability: Your business is reachable at any time—even outside business hours or during peak volume. Build trust and show professionalism without tying up personnel resources.
- Automatic Appointment Booking: The assistant answers calls, captures needed details, and books appointments directly into your calendar—with instant confirmation for your customers.
- Intelligent FAQ Handling: Common questions about opening hours, location, or availability are answered in natural language by your phone assistant, reducing your team’s workload and ensuring a smooth first contact.
- Prioritization and Forwarding: Urgent inquiries are prioritized and routed straight to your team, while less urgent matters are logged in an organized way so nothing gets lost in the inbox.
Tailored Use Cases for Your Business
Whether you’re a tradesman, accounting firm, real estate agent, or online shop—the AI Phone Assistant scales with your needs:
- Call handling for tradesmen: never miss another job.
- Phone service for accounting firms: clients receive prompt callbacks.
- Support hotline for IT providers: inquiries are captured in a structured manner.
- Customer service for online shops: automate responses to order and delivery questions.
Top Security and Seamless Integrations
All calls and data are processed 100% GDPR-compliant on servers in Germany. You benefit from maximum data security without compromise. The phone assistant also integrates seamlessly with your systems—CRM, calendar, databases, or project management tools—for an automated workflow without any breaks.
Your Benefits at a Glance
- More availability, more conversions: Every call is handled professionally—without expensive call center costs.
- Time savings for your team: The AI takes over routine tasks like appointment booking and FAQ handling.
- Higher customer satisfaction: Customers appreciate fast, personalized service around the clock.
- Legal security: GDPR-compliant data processing and German hosting.
