A solid AI strategy shows what makes sense. In the concept and consulting phase, we turn this into concrete, actionable solutions — prepared from a business, organizational, and technical perspective.
We translate potential into clearly defined use cases, define processes, roles, and requirements, and create a reliable decision basis for implementation. Clear, realistic, and without unnecessary complexity.
Concept work is the bridge between strategy and implementation
Many AI projects fail not because of technology, but because of a lack of clarity: unclear requirements, unrealistic expectations, or insufficient involvement of business teams. This is exactly where our concept and consulting work comes in. We ensure that everyone involved shares a common understanding — before development starts.
Concrete use cases instead of abstract ideas
We turn selected AI opportunities into clearly defined use cases: goals, value, stakeholders, scope, and success criteria. We prioritize based on business impact, feasibility, and day-to-day acceptance.
Integrating AI meaningfully into workflows
We define how people, AI, and existing systems work together. This includes processes, handovers, escalation paths, tone of voice, and responsibilities — especially important for communication via chat, phone, or internal workflows.
Clear requirements for clean implementation
We translate the concept into clear business and technical requirements: data sources, interfaces, security, privacy, and scalability. This creates a solid foundation for development or product selection.
Clarity on next steps
In the end, you receive a clear recommendation: Which solution makes sense? Custom development or a product? What is the next step — pilot, MVP, or direct implementation? You decide based on facts, not gut feeling.
Next steps
Let’s talk – no obligation
In a short conversation, we answer your questions about AI solutions, automation and modern customer communication. Whether you have a concrete idea or are just exploring possibilities, we help you identify the next sensible step.
