livestep - AI solutions for automated customer communication
Brand Intelligence Platform

Know what AI and customers say about your company.

More and more customers ask AI first. You learn what ChatGPT, Gemini & Co. say about you and your competitors, plus praise and criticism from forums, reviews, and media. That helps you improve marketing, product, and performance.
7 days free · No credit card · No contract
Book a demoTry for free
In focus Add-on: AI telephony for tax firms Automatically catch routine calls – clients reachable around the clock, without extra staff. To the industry solution

30%

of people in Germany bought something last year because an AI recommended it.Statista Consumer Reality Update 2026

88%

of customers name brand trust as an important purchase criterion, as often as quality and value for money.Edelman Trust Barometer 2026

42%

of AI users have already received false answers. About companies, too.Bitkom Research, 2025
Built by livestep ApS · 30 years of agency experience · 700+ companies supported
Goals

What do you want to achieve?

Whether you want to be found in AI answers, strengthen your brand, spot crises early, or improve your website: livestep shows you what customers and AI say about you and your competitors, and where to take action.

Get found in AI answers

You see whether and how ChatGPT, Gemini & Co. mention your company compared with your competitors, and where you can close gaps.

More about AI visibility →
How you get there

All signals. One clear picture.

Forums, reviews, media, search results and AI answers: livestep brings everything together in one place and evaluates it for you. You see how your company is perceived, how you compare with competitors, and where to take action. You no longer need to piece numbers together from four tools.

The platform

This is what it looks like in the platform.

livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
livestep dashboard with metrics, AI visibility, sentiment and signal sourceslivestep dashboard with metrics, AI visibility, sentiment and signal sources
Platform

Everything you need for your market picture.

Each module answers a different question. Together they show how your company is perceived — and what you make of it.
Foundation

Knowledge Hub

Your company context as the foundation for your market picture.

Learn more →

Analysis

See how your market really perceives you.

Learn more →

SEO

Keywords, website audit and trends in your Brand Intelligence.

Learn more →
Rethink

AI visibility

Find out whether you appear in AI answers — and how.

Learn more →

Decisions

Turn market signals into clear next steps.

Learn more →

Media Manager

Images and videos that know your company.

Learn more →

AI Copilot

Ask your market picture and get answers with sources.

Learn more →

Agents

Market monitoring and automatic actions in your tools.

Learn more →

Surveys

Short questions at the right time, answers straight into your Brand Intelligence.

Learn more →

Integrations

Make data from your tools part of your market picture.

Learn more →

See for yourself how your company stands.

In 30 minutes we show you the platform live with a real example.
Book a demoTry for free
Customer voice

How an agency uses Brand Intelligence.

Reiner Gäble

“Brand Intelligence from livestep is like an extra strategy advisor on the team: one who watches the market 24 hours a day, analyses thousands of sources at once, spots changes early and derives concrete recommendations for marketing and communication.”

“For us the platform is far more than an analysis tool. It is a strategic advisor.”

Reiner Gäble · Consulting & Brand Management · Werbeagentur SZ&P
Pricing

Simple. Transparent. Cancel monthly.

All plans without contract lock-in. Try free for 7 days — no credit card needed.

Starter

€89

per month · 1 user

  • Brand Intelligence
  • AI visibility
  • Brand Audit
  • 500 keywords
  • 3 surveys
Try for free
Recommended

Growth

€199

per month · 5 users

  • Everything in Starter
  • 3 Agents
  • 1,500 keywords
  • 5 surveys
  • Reporting
Get started

Business

€399

per month · 15 users

  • Everything in Growth
  • 10 agents
  • 5,000 keywords
  • 15 surveys
  • Domain aliases
Get started

Larger teams and agencies: Enterprise on request. All plans in detail →

AI chatbot add-on from €69/month · Extra agents €19/month · All prices excl. VAT

Add-ons

From insight to conversation.

AI chatbot and AI telephony build on your Brand Intelligence. They answer with the knowledge livestep gathers about your company and market, and bring back what customers really ask.
Platform

Brand Intelligence

Knowledge Hub, Analysis, AI visibility and more: your complete market picture.

Add-on

AI chatbot

Answers questions on your website around the clock, with knowledge from your Knowledge Hub.

From €69 per month
Add-on

AI telephony

Takes calls and answers questions with the same knowledge and tone as your chatbot.

From €49 per month
01

Understand

Platform

livestep shows what customers and AI say and ask about you.

02

Respond

Add-ons

Chatbot and phone agent speak with knowledge from your Knowledge Hub — current and consistent.

03

Learn

Back into the platform

Every question and conversation becomes a new signal — which topics are missing or where customers are unsure.

FAQ

Common questions about livestep.

The answers you need before you decide.
Brand Intelligence is the systematic evaluation of what customers, media and AI systems say about a brand — to derive decisions. livestep connects sentiment, visibility, trust and positioning in one platform and turns that into concrete next steps.
livestep is a Brand Intelligence platform for companies and marketing leaders. It analyses how your company and competitors are perceived in reviews, forums, social media, trade media and AI answers — and derives prioritised recommendations.
livestep starts at €89 per month (Starter). Growth is €199 and Business €399 per month, excl. VAT. There is no minimum term. If your monthly credit allowance is not enough, you buy extra credits once — without changing plan.
livestep reads social media, LinkedIn, YouTube, Reddit, review platforms such as Trustpilot and Google Reviews, forums, communities, blogs and trade media. Wherever your company or competitors are mentioned, livestep evaluates the signals together.
Depending on your plan, livestep updates your data monthly, weekly or daily — automatically. You can also trigger a manual refresh whenever you need the latest picture.
AI visibility measures whether and how often your company is named in answers from models such as ChatGPT, Perplexity, Claude, Gemini, Grok and Llama. SEO optimises how you appear in classic search engines. AI visibility is an extra channel classic SEO tools do not cover. livestep shows your score versus competitors and which PR, content and positioning moves improve it.
ChatGPT and Claude answer from general training. The livestep AI Copilot answers only from your Knowledge Hub — your company, competitors and audiences. Every statement points to concrete sources. If the Copilot cannot back something up, it says so.
livestep is hosted in the EU and processes data exclusively in the EU. Infrastructure runs on AWS with certifications such as ISO 27001 and SOC 2. Your content is not used to train generative models and is not shared with other customers. The data processing agreement under GDPR Art. 28 is available in your account.
No. livestep presents results clearly — with a situation report, clear statements and prioritised next steps. You set up your Knowledge Hub once; analysis runs automatically after that.
Yes — there is no minimum term. After cancellation, livestep deletes all your data within 30 days, fully and irreversibly.

See in 30 minutes
how livestep reads a market.

Live in the platform, with real data from a practical example. You ask the questions. We show what livestep makes of it.
Book a demoTry for free
EU hosting · GDPR compliant No AI use of your data No minimum term 30 years of experience · 600+ projects