livestep.ai - KI Chatbot
AI-powered Customer Communication

Handle more inquiries – with AI that automates your communication.

With AI chatbots, AI voice assistants and intelligent workflows, you generate more leads, provide automated guidance to prospects, support customers around the clock and reduce team workload – simple, scalable and without any IT effort.

  • More leads & better guidance
  • 24/7 availability – without additional staff
  • GDPR-compliant, hosted in Germany
  • Quick to deploy for SMBs & mid-sized companies

What can we automate for you?

We develop AI chatbots that reliably handle support requests, phone AI that answers every call professionally, and AI agents that automatically manage internal processes, data processing and recurring tasks – around the clock, GDPR-compliant and measurably efficient.

To ensure everything runs smoothly in your company, we also take care of a modern digital foundation: stable web integrations, clean system architectures and high-performance web platforms that connect your processes and simplify your digital operations – independent of AI.

Let’s find out together how AI automation and modern web technology can move your business forward.

AI solutions that simplify processes and relieve your team

Our AI solutions help you automate recurring tasks, speed up internal workflows, and handle customer inquiries more efficiently. This saves time, reduces workload for your team, and creates clear structures in your daily operations.

AI Chatbots

The AI chatbot automatically handles recurring inquiries, delivers fast responses, and supports users right from the first interaction. This shortens response times, reduces manual effort, and improves the overall quality of communication in everyday operations.

AI Phone Assistant
for Call Automation

The AI phone assistant answers calls at any time, handles standard inquiries automatically, and routes complex cases to the right person. This ensures no calls go unanswered and significantly reduces the burden on your team.

AI Agents
for Process Automation

AI agents handle internal tasks such as data entry, workflows, or standard processes — independently and around the clock. This reduces manual effort, accelerates operations, and creates more structure in day-to-day business.

AI Web-Insights

With AI Web-Insights, you receive clear, automated evaluations of your website’s performance—without dashboards, without manual analysis. The AI summarizes your Matomo data in a way that lets you instantly see what’s working, where issues arise, and which actions should be prioritized. This helps you make better decisions and save valuable time in your daily operations.

These companies trust livestep

We develop web solutions for companies of all sizes – from mid-sized businesses to market leaders.
Bissantz
Regnauer
TKP
IOS
HUSQVARNA
HSP
Bantleon
Gallick
HOREX
FUCHS Umwelttechnik
ALDI Süd
BOSCH
FUCHS Umwelttechnik
Erhardt Markisen
Sparkasse
3s.tax
Porsche
SZP
SZP
Sonation
…and we’ve been doing it for many years.

Digitalization and automation aren’t new – certainly not for livestep. AI is the next evolutionary step.
Our Mission

We automate communication. For real conversations.

Our mission is to give companies time for real conversations. We simplify and automate communication so people can spend more time with people.
Recurring communication is handled by AI – via chat and phone. Questions are answered instantly, calls are picked up, and requests are reliably captured without constantly interrupting employees.

Our mission is to give companies time for real conversations. We simplify and automate communication so people can spend more time with people.

More volume, more channels, more availability – without additional effort or new staff.

  • Available 24/7, even during peak times
  • Consistent quality as usage grows
  • Scalable without a technical project
Data protection and security are built in from day one – for reliable and compliant operation.

Reaching your goals together with our partners

Based on our own technology and together with leading software partners, we implement the web solutions and AI solutions your company needs now. Thanks to the extensive experience of our international development team, we create a future-proof and scalable foundation for your digital platforms.
AWS
Shopware
WordPress
OpenAI
Contentful
Hubspot
Stripe
Shopify
Zendesk
Confluence
Zapier
Magento
The Best Chatbot Providers of 2025 Compared – and Why Managed AI Is Becoming Increasingly Important for Businesses

The Best Chatbot Providers of 2025 Compared – and Why Managed AI Is Becoming Increasingly Important for Businesses

The market for AI chatbots is growing rapidly. With every new model generation, more platforms and more features emerge — and more confusion. Today, companies face a fundamental decision.
Manual data entry, automatic lead capture, email integration, follow-ups, and a practical example.

Manual data entry, automatic lead capture, email integration, follow-ups, and a practical example.

Your employees spend hours every day maintaining CRM data: transferring leads, updating contacts, logging emails. CRM automation puts an end to this — and saves hours every day.
Why Your Chatbot Knows More Than Google Analytics

Why Your Chatbot Knows More Than Google Analytics

Your chatbot collects more than inquiries: It shows you what customers really want, which products are missing, and where your website has gaps — automatically and continuously.
Daniel Bracht
What happens next

Schedule a consultation

AI has triggered a true wave of transformation. There are many possible applications. With our chatbot, we’ve created one of the options with the greatest potential and enormous flexibility.

Which use case will you solve with it?
Get in touch – we’re happy to advise you.